Terms and Conditions

Terms and Conditions

1. Acceptance of Terms

By engaging in any business relationship, including but not limited to requesting quotes, booking services, or using our website, you agree to accept and adhere to the following terms and conditions.

2. Services Offered

XmaslightsPDX & Vancouver offers professional holiday lighting and decoration services for residential and commercial properties. Our services include design, installation, maintenance, and removal of holiday lighting displays.

3. Quotations and Pricing

3.1. Quotations provided by XmaslightsPDX & Vancouver are based on the information available at the time of the request. Prices may vary depending on specific requirements, property size, and design complexity.

3.2. All quotations are valid for a specified period, and the pricing is subject to change if not confirmed within that timeframe.

4. Booking and Payment

4.1. To secure our services, a deposit may be required at the time of booking. Payment details and terms will be provided in the quotation and must be adhered to.

4.2. Full payment must be received by the agreed-upon date, typically prior to installation.

4.3. Payment can be made through the accepted payment methods outlined in the quotation.

5. Cancellation and Refunds

5.1. In the event of a cancellation by the client, any deposit paid may be non-refundable, and additional charges may apply depending on the timing of the cancellation.

5.2. XmaslightsPDX & Vancouver reserves the right to cancel or reschedule services due to unforeseen circumstances such as inclement weather, equipment failure, or other issues that may impact safety or quality.

6. Installation and Maintenance

6.1. XmaslightsPDX & Vancouver will perform installations and maintenance with the utmost care and professionalism, striving to meet agreed-upon deadlines.

6.2. It is the responsibility of the client to ensure that any necessary access to the property is provided for installation and maintenance.

7. Property Access and Safety

7.1. The client is responsible for maintaining a safe environment for our team members while they are on the property.

7.2. XmaslightsPDX & Vancouver will make every effort to ensure safety during the installation and maintenance process.

8. Warranty and Liability

8.1. XmaslightsPDX & Vancouver warrants that all materials used in installations are of good quality and free from defects.

8.2. The warranty covers any repairs or replacements of defective materials within a specified period as outlined in the quotation.

8.3. XmaslightsPDX & Vancouver is not liable for any damages or injuries resulting from the client's misuse of lighting equipment, power supply, or negligence during the holiday season.

9. Removal of Decorations

9.1. Removal of holiday decorations will be scheduled in advance and performed in a timely manner.

9.2. The client is responsible for ensuring access to the property for the removal process.

10. Privacy Policy

10.1. XmaslightsPDX & Vancouver respects your privacy and will use any personal information provided only for the purpose of providing our services and will not disclose it to third parties without your consent.

11. Modifications to Terms

11.1. XmaslightsPDX & Vancouver reserves the right to modify these terms and conditions at any time, and the updated terms will be posted on our website.

12. Governing Law

12.1. These terms and conditions are governed by and construed in accordance with the laws of OR or WA. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of OR or WA

By engaging with XmaslightsPDX & Vancouver, you acknowledge that you have read, understood, and accepted these terms and conditions.

Last Updated: 09/10/23

For any questions or concerns regarding these terms and conditions, please contact us at Info@xmaslighsPDX.com